Privacy Policy

Privacy Policy for Yacht Rent in Dubai

Introduction

Welcome to https://yacht-rent-in-dubai.terratrek.net (referred to as “Yacht Rent in Dubai,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This document outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website and utilizing our services.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://yacht-rent-in-dubai.terratrek.net.
  2. Any mobile applications or software we develop and make available to users.
  3. Services provided through our platform, such as yacht rental bookings and related transactions.
  4. Interactions between our users and our customer support team.

Please note that this policy does not extend to third-party websites, apps, or services accessed via links on our platform. These entities have their own privacy policies governing user data collection and use.

Processing Activities

This policy outlines the ways in which we process personal data as a data controller:

  1. User Account Management: When you create an account with us, we collect and store your account information, including your name, contact details, and login credentials.
  2. Transactions and Payments: We process payment information when you make bookings or purchases on our platform, including financial data related to your transaction.
  3. Communication: We may reach out to users through various communication channels (email, phone, SMS) for transactional updates, newsletters, promotions, or customer support purposes.
  4. Data Collection Through Technology: Our website and applications use cookies and similar technologies to gather information about user behavior, preferences, and device details.

Personal Data Collection

We collect a range of personal data to enhance your experience on our platform and provide personalized services:

  1. Account Information: Name, user name or ID, password (hashed), and profile picture.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing address.
  3. Financial Data: Transaction history, payment method preferences, and account balance (if applicable).
  4. Purchase Information: Items booked, rental duration, preferred yacht types, and any special requests.
  5. Mobile Device Identifiers: IP addresses, unique device identifiers, operating system, and browser type.
  6. Location Data: GPS coordinates or location services data to provide location-based services (optional).
  7. Feedback and Reviews: Comments, ratings, and reviews you submit on our platform.
  8. Social Media Profiles: If you choose to log in through social media accounts, we may collect information from those platforms (with your consent).
  9. Product Information: Details about products or services you browse or purchase on our site.

Cookies

We use cookies and similar tracking technologies for several reasons:

  1. Strictly Necessary: These cookies enable core platform functionality, such as account login and access to secure areas.
  2. Preference Cookies: They remember your preferences, language settings, and other customization options.
  3. Analytics Cookies: Used to gather insights about how users interact with our site, helping us improve its performance and usability.

Our Cookie Manager allows users to control non-essential cookies and manage their preferences.

Retention and Deletion

We retain personal data for the duration of your interaction with our services and for specific legal or business purposes:

  1. Legal Compliance: We may be required by law to keep certain records, such as transaction logs and user accounts.
  2. Service Delivery: Personal data is retained while necessary for providing the requested services and support.
  3. Analytics: Aggregate data derived from analytics cookies may be stored indefinitely for research and improvement purposes.
  4. Deletion Upon Request: Users can request the deletion of their personal data, subject to legal obligations and valid business reasons.

Security Measures

We have implemented robust security measures to safeguard your information:

  1. Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive data.
  3. Regular Audits: Our systems undergo regular security audits and penetration testing.
  4. Training: Employees receive training on data protection and privacy best practices.

User Rights (Depending on Jurisdiction)

The laws governing data protection vary across regions, and we comply with applicable regulations:

  1. Access and Rectification: Users have the right to access and request corrections or updates to their personal data.
  2. Erasure (Right to be Forgotten): In certain jurisdictions, users can request the deletion of their data if there is no compelling reason for retention.
  3. Restriction on Processing: You may restrict the use of your data under specific circumstances.
  4. Data Portability: Users can obtain and transfer their personal data to another controller.
  5. Objection: You have the right to object to certain uses of your data, such as direct marketing or profiling.
  6. Non-Discrimination: No adverse decision should be made solely based on automated processing of personal data.
  7. Appeals and Complaints: You can file a complaint with our privacy team or relevant supervisory authorities if you believe your rights have been violated.

Changes to Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page, and we encourage users to review the policy periodically for the latest information.

Contact Information

For questions about our privacy practices, to request access to or delete your data, or if you have any other inquiries: